Retreat Cancellation Policy & Payment terms
Payment details
A minimum non-refundable deposit of €150 is required to secure your place at our wellness retreat in Barcelona. You may choose to pay the full amount at the time of booking. When you sign up, you will receive an email with your invoice enabling you to pay the remainder of the balance any time. The balance is due 8 weeks prior to your retreat’s start date.
If the remaining amount is not yet paid 8 weeks prior the start date, we will understand that you no longer wish to join the retreat, your place will be cancelled and the deposit forfeited. To avoid this, just keep in touch and explain your situation so that we can assist You and find a solution together.
We aim to price our retreats as low as possible. For this reason, the retreats will only go ahead if min. 12 participants have signed up – so if you’d like a specific retreat to go ahead, do not wait till the last minute! Express your interest and sign up 😊
Cancellations
Get in touch early if you need to cancel for whatever reason. We will do our best to re-sell your place, which we have a better chance doing if you let us know as soon as possible. If we are able to resell your place, we will be more than happy to give you a refund, minus the non-refundable deposit, or offer you a new date to transfer to! If only the deposit was paid, we are only able to offer a refund on this, in exceptional cases.
Refunds cannot be made:
We reserve the right to cancel the retreat for any reason. This would only happen in exceptional circumstances resulting us not being able to offer the retreat as advertised, or if the minimum number of participants to run the retreat is not met, or in case of Force Majeure. Should this happen, we will notify you as soon as we have knowledge of the cancellation and will refund you the full amount you paid us in respect of retreat. We cannot be held liable for any expenses which you may have incurred, such as travel, holiday days or exchange rate losses.
please purchase appropriate travel insurance to protect your investment
And, did I already mention… We very much recommend that you purchase travel insurance! It’s best to be prepared for any eventualities that might happen.
Upon booking your place on our Retreat, we ask that you agree to our Terms and Conditions, including our Cancellation Policy; to ensure you are fully aware of the above.
By having completed the booking and paid the deposit, you acknowledge that you have read and understood both of these policies (we’re trying to make these less dull to read!). Cancellations are rare, but it’s good to be familiar with these rules.
Retreat terms and conditions
Early Check-In – Late Check-Out
Please notify us in advance of any need to arrive early or leave late. We’ll look to accommodate your schedule as much as possible.
Waiver Liability
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